Ontario Electricity Regulation Crisis Report Part 122: Is Hydro One’s New Ombudsman Trustworthy?
Readers of this site following my reporting on interactions between Toronto Hydro and the Ontario Energy Board might recall an application I filed with Fiona Crean, Toronto’s ombudsman, in January this year. The final disposition of that application provides a disappointing indicator of what Hydro One consumers might expect, or not expect, from Ms. Crean, …