Ontario Electricity Regulation Crisis Report Part 128: What’s the State of Repair of Toronto’s Electricity Distribution System?

Readers of this series may have noted that in my efforts to seek the assistance of the City of Toronto Ombudsman in bringing to light governance and operational deficiencies at Toronto Hydro (presented in Parts 120, 122, 123, 124), I learned that a group of Toronto Hydro retirees was on a parallel path. Part 125 …

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Ontario Electricity Regulation Crisis Report Part 127: Poley McPoleface

With credit to Boaty McBoatface, it’s time for Toronto to have its own Poley McPoleface. In part 126 of this series, I introduced initial documentation of a pole being replaced as part of Toronto Hydro’s so called “aging assets” replacement program.

Ontario Electricity Regulation Crisis Report Part 125 Guest Post: Stonewalled by Guardians

What follows is a guest post presented by two former Toronto Hydro employees, Paul Kahnert and David Grant. They document their unsuccessful efforts on behalf of a larger group of retirees with intimate knowledge of the utility to engage the City’s Ombudsman, the City’s Auditor General, and the Ontario Energy Board in investigating malpractice at …

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Guest Post: “Who Will Regulate Electricity Distribution?” by Jay Shepherd

Toronto Hydro is by far the most costly and least reliable large urban electricity distribution utility in Ontario. But, behind the fog of the New Year’s holiday season the OEB slipped out approval for yet another whopping suite of rate increases, rewarding more bad behaviour at Toronto Hydro. Typical of the standards of truth that …

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Ontario Electricity Regulation Crisis Report Part 124: Toronto’s Interim Ombudsman Responds

I received the attached letter from the City of Toronto Interim Ombudsman in response to my posting at Part 122 of this series. The new letter, which follows a letter from Hydro One’s ombudsman (Part 123), characterizes my comments in Part 122 as containing “misleading statements”. I have comments on several details of that letter. …

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Ontario Electricity Regulation Crisis Report Part 122: Is Hydro One’s New Ombudsman Trustworthy?

Readers of this site following my reporting on interactions between Toronto Hydro and the Ontario Energy Board might recall an application I filed with Fiona Crean, Toronto’s ombudsman, in January this year. The final disposition of that application provides a disappointing indicator of what Hydro One consumers might expect, or not expect, from Ms. Crean, …

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Ontario Electricity Regulation Crisis Report Part 120: Application to Toronto Ombudsman

(Earlier today, I submitted the following request to Fiona Crean, Ombudsman, City of Toronto.) I am writing to request your office undertake an investigation into the April 15, 2014 Union Street Blackout that knocked out power to about one quarter of the City of Toronto. The factors causing that event and the utility’s response to …

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Ontario Electricity Regulation Crisis Report Part 59: Payday at Tony’s Hydro

Anthony Haines, CEO of Tony’s Hydro (formerly Toronto Hydro), received another vote of confidence from the utility’s Board of Directors and City Council, the utility’s owners. Haines received a boost in his compensation in 2012, according to the utility’s Annual Information Form posted to SEDAR this morning. Although his direct pay over the year fell …

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Ontario Electricity Regulation Crisis Report Part 58: Counting Down to Tony’s Payday Report

With only a few days are left, the big questions remain unanswered. Will his 2012 pay break through the psychological barrier of $852,000 set in 2011? Is the once-unimaginable million dollar compensation level within sight for Canada’s reigning champion of municipal employee compensation? With Toronto Hydro’s Annual Information Form for 2012 to be posted on SEDAR before the close …

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