Ontario Electricity Regulation Crisis Report Part 132: Inside the CityPlace Blackouts

Folks following this series have seen it all before. The rash of CityPlace blackouts knocking out power to thousands of units in Toronto’s CityPlace district at the end of August and early September bear many similarities so many blackouts documented here before, such as Hurricane Sandy (October 2013), Thornecliff Park (March 2013), and Union Street …

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Ontario Electricity Regulation Crisis Report Part 130: Stonewalled by Guardians (Again)

Part 125 of this series featured a guest post by two retired Toronto Hydro employees, Paul Kahnert and David Grant, documenting their efforts to get action from the City’s Ombudsman, the City’s Auditor General, and the Ontario Energy Board in investigating evidence of negligence, perjury, and fraudulent claims by Toronto Hydro and its CEO Anthony …

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Ontario Electricity Regulation Crisis Report Part 125 Guest Post: Stonewalled by Guardians

What follows is a guest post presented by two former Toronto Hydro employees, Paul Kahnert and David Grant. They document their unsuccessful efforts on behalf of a larger group of retirees with intimate knowledge of the utility to engage the City’s Ombudsman, the City’s Auditor General, and the Ontario Energy Board in investigating malpractice at …

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Ontario Electricity Regulation Crisis Report Part 124: Toronto’s Interim Ombudsman Responds

I received the attached letter from the City of Toronto Interim Ombudsman in response to my posting at Part 122 of this series. The new letter, which follows a letter from Hydro One’s ombudsman (Part 123), characterizes my comments in Part 122 as containing “misleading statements”. I have comments on several details of that letter. …

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Ontario Electricity Regulation Crisis Report Part 122: Is Hydro One’s New Ombudsman Trustworthy?

Readers of this site following my reporting on interactions between Toronto Hydro and the Ontario Energy Board might recall an application I filed with Fiona Crean, Toronto’s ombudsman, in January this year. The final disposition of that application provides a disappointing indicator of what Hydro One consumers might expect, or not expect, from Ms. Crean, …

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Ontario Electricity Regulation Crisis Report Part 121: Toronto Hydro Exec Comp

Energy workers, including executives, should be paid what they are worth. In general, executive compensation in Ontario’s power system is reasonable, although overall pay scales in general within regulated and government-owned utilities are excessive. While most utility CEOs in Ontario appear to me reasonably compensated, the situation at Toronto Hydro is different.

Ontario Electricity Regulation Crisis Report Part 120: Application to Toronto Ombudsman

(Earlier today, I submitted the following request to Fiona Crean, Ombudsman, City of Toronto.) I am writing to request your office undertake an investigation into the April 15, 2014 Union Street Blackout that knocked out power to about one quarter of the City of Toronto. The factors causing that event and the utility’s response to …

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Ontario Electricity Regulation Crisis Report Part 110: Toronto Hydro’s Phony Infrastructure Deficit

On April 15, 2014, more than 120,000 customers in west Toronto were blacked out when a Toronto Hydro distribution line under construction on Union Street, near St. Clair and Old Weston Rd., shorted out a Hydro One high-voltage line. Toronto Hydro’s overhead rebuild of the Union St. distribution line — the cause of the blackout …

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