Toronto Hydro finds itself tonight in a crisis.
The stakeholders interested in the long term future of Toronto Hydro should focus on creating a new direction for the utility. Toronto Hydro’s rates are the worst of any urban utility in Ontario. Relative to what it should be, Toronto Hydro’s reliability of service is poor. The quality of service is at best mediocre.
The way Toronto Hydro plans and carries out its work must be completely reoriented. Responsibility for this rests with the board of directors. The directors’ chairs are not comfortable pews. The decisions the directors take in the next few days will influence positively or negatively the life of every Toronto citizen for years to come.
To the directors:
The people of Toronto will hold you accountable for the wisdom of your choice for replacement CEO.
Your letter of direction to the new CEO must be made public.