Ontario Electricity Regulation Crisis Report Part 114: How Toronto Hydro Screws Small and Medium-sized Businesses

Notwithstanding its natural advantages due to economies of scale and service territory density, Toronto Hydro currently charges 28% more for distribution service than the average of the distribution rates charged by the province’s other large urban distributors. Toronto Hydro’s record on rates charged to small and medium-sized business is much worse. Continue reading ‘Ontario Electricity Regulation Crisis Report Part 114: How Toronto Hydro Screws Small and Medium-sized Businesses’ »

Ontario Electricity Regulation Crisis Report Part 112: Toronto Hydro’s Ice Storm Response Was Awesome (Or Not)

On June 18, Toronto Hydro released its 2013 ice storm report. The “independent review panel’s report” — commissioned, scoped, staffed, and funded by Toronto Hydro — found that Toronto Hydro did an awesome job fixing the blackout. “Toronto Hydro performed the restoration in a manner consistent with industry norms.” Toronto Hydro’s communication performance “met or exceeded industry best practices.” The CEO performed his communication role “well”. The root cause of any problems customers might have experienced rested mostly with our love of trees and customer ignorance. These were the key messages regurgitated by many news outlets, with particularly unthoughtful coverage from the Toronto Star’s Christopher Hume, CTV, and City TV.

The report is replete with contradictions. Continue reading ‘Ontario Electricity Regulation Crisis Report Part 112: Toronto Hydro’s Ice Storm Response Was Awesome (Or Not)’ »

Ontario Electricity Regulation Crisis Report Part 111: April 15 Blackout Toronto Hydro-caused Safety Hazard

Hydro One’s technical analysis of the cause of the April 15 blackout in west Toronto has found that Toronto Hydro’s actions caused the event and that the event “represented a significant health and safety risk to utility workers and the public.” Continue reading ‘Ontario Electricity Regulation Crisis Report Part 111: April 15 Blackout Toronto Hydro-caused Safety Hazard’ »

Ontario Electricity Regulation Crisis Report Part 110: Toronto Hydro’s Phony Infrastructure Deficit

On April 15, 2014, more than 120,000 customers in west Toronto were blacked out when a Toronto Hydro distribution line under construction on Union Street, near St. Clair and Old Weston Rd., shorted out a Hydro One high-voltage line. Toronto Hydro’s overhead rebuild of the Union St. distribution line — the cause of the blackout — was part of the “aging infrastructure renewal” program championed by CEO Anthony Haines and approved by the Ontario Energy Board. In the hands of these leaders, some of the “smart grid” and “infrastructure renewal” ratepayers have been funding amounts to vandalism. Continue reading ‘Ontario Electricity Regulation Crisis Report Part 110: Toronto Hydro’s Phony Infrastructure Deficit’ »